Help Center

You can update your billing information by navigating to Settings → Billing → Payment Methods. From there you can add, edit, or remove payment methods. Changes take effect immediately for your next billing cycle.

Refunds are available within 30 days of purchase for most plans. Submit a refund request through your account dashboard or contact our billing team, and we'll process it within 5–7 business days.

All past invoices are available under Settings → Billing → Invoices. Click any invoice to download a PDF copy for your records.

Click 'Forgot password' on the login screen, enter your email, and we'll send a reset link. The link expires after 60 minutes. If you don't receive it, check your spam folder or contact support.

Go to Settings → Account → Email. Enter your new email and confirm via the verification link we send to that address. Your old email remains active until verification completes.

Account deletion is permanent. Go to Settings → Account → Delete Account. You'll be asked to confirm and all your data will be removed within 30 days.

Try clearing your browser cache, disabling browser extensions, and ensuring you're on the latest version. If issues persist, check our status page or contact support with details about your device and browser.

Check your notification settings under Settings → Notifications, and ensure your browser/device allows notifications from our domain. Also verify your email address is confirmed.

We offer Standard (3–5 business days), Express (1–2 business days), and Same-Day delivery in select metro areas. Shipping costs are calculated at checkout based on your location and order size.

Once your order ships, you'll receive a tracking number via email. You can also track orders in real time from your account dashboard under Orders.